Tag: service

November 19, 2019

On-time performance (OTP), otherwise known as schedule adherence, should not just be a number. Poor OTP should be a call to action. Passengers’ lives are affected when we don’t keep promises and fail to adhere to the printed timetable. They […]

September 16, 2019

The electrification of our streets is fully engaged. But is it time to start looking up? Now that motorists are embracing EVs for the morning commute and both enterprises and transit operators are actively exploring battery-powered vehicles to replace fossil-fuel […]

June 4, 2019

As part of an ongoing commitment to provide more transparent and useful information to the riding public, MTA New York City Transit’s “Service Status” notices on its website and on other channels will provide a much deeper level of detail, […]