When Minneapolis’ Metro Transit was named APTA’s “Outstanding Public Transit System” (20 million or more annual trips) for 2016, the success was one shared with the agency’s employees and community, according to GM Brian Lamb.
“Throughout our organization, when I talk with operators, mechanics, frontline people or the people in finance, everybody shares that pride because they know that it really is reflective of the culture that we try to build here at Metro Transit,” says Lamb. “The reflection of our success is how much our community accepts what we do and [in turn] treats us as community partners.”
