The digital revolution is changing the way that people travel and has been gathering pace since the early 2000s, when transport authorities across the world began introducing the option for cashless travel. Now, nearly two decades later, technology has significantly advanced and smart ticketing has become mainstream. With this comes new opportunities.
Smart ticketing refers to the use of payment cards, mobile apps and smartcards to purchase and store tickets for journeys on public transport. It offers users a simple, convenient and integrated ticketing experience at their fingertips.