Only 20 percent of shippers are satisfied with the level of communication and visibility they receive from their Logistics Service Providers (LSPs), according to a recent survey Tive, an end-to-end shipment visibility solutions provider, conducted with FreightWaves.
Many logistics professionals associate visibility only with basic location tracking and don’t take into consider a broader spectrum of visibility-enhancing technologies.
Visibility gaps were found in all modes. Over-the-road shipping ranked the highest in terms of visibility for shippers.
Nearly 90 percent of shippers track shipment location, but only 56 percent do so in real time.
