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FedEx reinstates money-back guarantees on most air deliveries

April 6, 2021


FedEx Corp. (NYSE:FDX) said Tuesday it has reinstated money-back guarantees on much of its air express deliveries, a move that followed by one day a similar step by archrival UPS Inc. (NYSE:UPS).

Memphis, Tennessee-based FedEx will restore guarantees on all domestic air shipments delivered early morning, midmorning and midafternoon during the next business day. It will reinstate its delivery guarantee for international priority services for parcel and freight traffic, as long as the shipments originate in or are bound for the U.S. market.

FedEx, like UPS, suspended its money-back guarantees in March 2020, citing unprecedented market conditions due to the COVID-19 pandemic.

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