Chicago’s Metra Board of Directors approved a $26.7 million contract to replace its antiquated GPS tracking and passenger announcement system with a state-of-the-art system that will also include a test of automatic passenger counting technology.
The contract was awarded to Clever Devices Ltd.
“This new system promises to be a major upgrade to the passenger experience,” said Metra CEO/Executive Director Jim Derwinski. “It will enable us to do a better job of tracking trains and conveying timely, accurate information to our customers, and it will address some of the common sources of complaints about our communication efforts.”