A Third of Americans Use Ride-Hail. Uber and Lyft Need More

January 8, 2019

Via: Wired

HAVE YOU BEEN inside an Uber? How about a Lyft, or another ride-hailing service? If the answer is duh, rethink your sense of superiority. Because you’re in the minority. According to a new poll conducted by the Pew Research Center, just 36 percent of American adults say they have used ride-hailing services. Sixty-one percent say they have heard of the services but hadn’t taken a ride. The remaining 3 percent said they hadn’t heard of them at all.

That comports, mostly, with other surveys conducted in the past year about Uber and Lyft ridership, which have found that between 24.4 and 43 percent of the US population has used apps to summon rides.

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