The U.S. Department of Transportation (USDOT) announced Monday a final rule that would allow it to act quickly to protect aviation consumers from unfair and deceptive practices.
The DOT said the rule will simplify and speed up the department’s hearing procedures when it issues consumer protection rulemakings to prohibit airlines and ticket agents from engaging in unfair or deceptive practices.
Aviation consumer protection regulations, like those covering advertising, overbooking, and tarmac delays, stem from the DOT’s authority to prohibit unfair and deceptive practices. That same authority will now cover airline ticket refunds and airline ancillary fee transparency.
